FreeHelpDesk – FreeHelpDesk is a feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. 
Asterisk, OpenNMS, Nagios, IMAP, POP3, etc.).
Triage – The web-based application will provide interfaces for handling tickets with notes and solutions, full-text search indexing, and allowing for plug-ins which can generate tickets from external sources (i.e. And if you’re a help desk pro, you’ll still be amazed at how painless Spiceworks is to get up and running. SpiceWorks – Spiceworks’ free app will allow you to easily manage your daily projects and user requests – all from one spot. RT: Request tracker – RT is an “issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, and even more…”.
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